Accessibility Arrangements by Teva

Teva makes all efforts and invests many resources in order to provide all our customers with an equal, respectable, accessible and professional service. In accordance with the UN Convention on the Rights of Persons with Disabilities, considerable effort and resources are invested in making the necessary accessibility adjustments that will enable a person with disabilities to receive the services provided to all clients independently and equitably.

Building Accessibility Arrangements:

Our Company's offices are not open to the public. It is possible to contact us through our digital channels. In addition, all of our sites are fully accessible in accordance with the law.

Accessible Customer Service:

You may contact us through the details provided in the “Contact Us” page of this website, or by using the email detailed below medis@medis.is.

Accessibility of Internet Website:

The website is designed and maintained following the Web Content Accessibility Guidelines (WCAG) 2.1 for online content accessibility at AA level. Online testing was checked for the highest compatibility for use with a Chrome browser.

The site provides a semantic structure for assistive technologies and support for the customizable keyboard usage pattern with the arrow keys, Enter and Esc to exit from menus and windows. The site is periodically optimized for display in common browsers and mobile phone use.

For the best browsing experience with screen reading software, we recommend using the latest NVDA software. Documents or videos uploaded to the site before October 2017 may not be fully accessible. If you come across such a document or video, you can contact the accessibility coordinator and we will make sure to make the information accessible.

Accessible format - The Company provides its customers with the opportunity to obtain information in accessible formats. The accessibility of information is free of charge and is intended for people with disabilities. Accessibility inquiries and information can be addressed to the accessibility coordinator of the Company whose details appear further below in this accessibility statement. Accessibility consulting is being provided by A2Z Accessibility and Internet Marketing

Accessibility Requests and Suggestions for Accessibility Improvements

We are engaged in ongoing efforts to enhance the accessibility of the website as part of our commitment to enable the entire population, including people with disabilities, to receive our services.

If you encounter any accessibility problem or malfunction, while using the website or you want to provide feedback about the accessibility of the website please let us know, and we will make every effort to find a suitable solution for you and address the issue as soon as possible.

Contact the Accessibility Coordinator at Teva:

Email: medis@medis.is

Publication of the Accessibility Statement:

The accessibility statement was updated on: 23 March 2022